Frequently Asked Questions

Our recruitment process is designed to ensure we hire caring, skilled, and motivated individuals. After submitting your application online or by email, shortlisted candidates are invited for an interview. Successful applicants must complete background checks, including an enhanced DBS (Disclosure and Barring Service) check and reference checks, before starting work.

Our homes operate 24/7, so we offer a range of shift patterns, including day shifts, evening shifts, sleep-ins, and weekends. We work to create fair rotas and consider work-life balance when scheduling shifts.

You don’t always need formal qualifications to join us as a Support Worker. What we look for most is passion, empathy, and a commitment to helping young people thrive. If you don’t yet have a Level 3 Diploma in Residential Childcare, we will support you in achieving it while you work.

Yes, all new team members complete a comprehensive induction programme, which includes safeguarding, first aid, behaviour management, and trauma-informed care. We also provide regular refresher training and specialist workshops to keep your skills up to date.

We offer a variety of career paths, from Support Worker and Senior Support Worker roles to Deputy Manager and Registered Manager positions. For those interested in specialised areas, there are opportunities in training, behaviour support, and therapeutic work.

We are committed to helping our staff grow. We offer:\n- Funded qualifications such as Level 3 Diploma in Residential Childcare (or higher levels). Leadership and management training. Access to external training and conferences. Mentoring and career progression pathways to support your long-term goals.